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Customer comfortability and satisfaction is our main goal. If you are not satisfied with your purchase, we will issue you a full refund.

Qualifications for refund:

  1. A reputable company must state and provide evidence of inauthenticity. 

2. Items received were not as described in the sales listing. (MUST SHOW PROOF)

3. Must request refund within 7 days of purchase. 

4. Must ship item back before refund is complete. 

5. 25% restocking fee for other returns. If you purchase an item and decide you have changed your mind, then a 25% restocking fee will be administered 

6. If a product is detemined inauthentic, 404Kicks will offer the customer a product from the site, FREE OF CHARGE. 


If you qualify for a refund 404KICKS is responsible for all shipping cost.